Alex Teo

Head of People-Ops & Customer Experience
ShopBack

Alex Teo is part of the HR & People team and spearheads culture continuation at ShopBack – a Singaporean-headed e-commerce start-up that utilises a cashback reward program.

Alex focuses on establishing processes and systems to better serve internal stakeholders, launches programmes to improve engagement and the quality of management practices, and recruiting for key roles.

Before joining ShopBack, Alex spent over a decade in the government sector where he was the Head of Infocomms & Media team at Economic Development Board (EDB).

In that role, he led teams that partnered with global technologies companies (e.g. Google, Grab, IBM, Equinix) and large local enterprises (e.g. SingTel) to strengthened their presence in Singapore.